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 Post subject: Powerpoint Crashing on Exit Slide show
PostPosted: Wed Jun 23, 2010 1:34 pm 

Joined: Wed Jun 23, 2010 1:28 pm
Posts: 2
Hi,

I have been having some issues with Powerpoint.

When I exit the slide show when the poling is complete powerpoint crashes and the computer locks up and I louse all the polling data.

I have updated all the drivers. I am running powerpoint 2007 (SP2)

The computer is: Dell Vostro 1510 - 3GB Ram


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 Post subject: Re: Powerpoint Crashing on Exit Slide show
PostPosted: Wed Jun 23, 2010 3:08 pm 

Joined: Wed Jun 23, 2010 1:28 pm
Posts: 2
Just to add to this, it doesnt happen all the time!


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 Post subject: Re: Powerpoint Crashing on Exit Slide show
PostPosted: Sun Jun 27, 2010 4:26 pm 
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Joined: Thu Apr 23, 2009 8:28 am
Posts: 228
Location: Youngstown, Ohio
Do you use hyperlinks in your presentations? Is it consistent with a particular presentation or fairly random?

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Kevin Flora
Senior Customer Service Specialist.
"In the absence of clearly-defined goals, we become strangely loyal to performing daily trivia until ultimately we become enslaved by it." - Robert Heinlein


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 Post subject: Re: Powerpoint Crashing on Exit Slide show
PostPosted: Fri Jul 30, 2010 8:31 pm 

Joined: Thu Jul 08, 2010 12:22 am
Posts: 1
kflora wrote:
Do you use hyperlinks in your presentations? Is it consistent with a particular presentation or fairly random?


We have exactly the same problem!


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 Post subject: Re: Powerpoint Crashing on Exit Slide show
PostPosted: Tue Aug 03, 2010 1:27 pm 
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Joined: Thu Apr 23, 2009 8:28 am
Posts: 228
Location: Youngstown, Ohio
Any further information here would be helpful. As in the use of hyperlinks, if it is consistent or intermittent.

Has this been tied to one presentation or various presentations?

What version of windows?

What build of TurningPoint?(This is found by clicking on the information button)

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Kevin Flora
Senior Customer Service Specialist.
"In the absence of clearly-defined goals, we become strangely loyal to performing daily trivia until ultimately we become enslaved by it." - Robert Heinlein


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 Post subject: Re: Powerpoint Crashing on Exit Slide show
PostPosted: Wed Aug 04, 2010 4:01 pm 
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This has happend to me twice in two days. Somewhere else in this forum it was suggested to disable the AutoSave function in PowerPoint. This could be the problem because as I exit it hangs on trying to save the auto recover file.

Try this maybe?


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 Post subject: Re: Powerpoint Crashing on Exit Slide show
PostPosted: Thu Aug 05, 2010 12:09 pm 
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Joined: Thu Apr 23, 2009 8:28 am
Posts: 228
Location: Youngstown, Ohio
I would indeed recommend disabling the auto recover option.

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Kevin Flora
Senior Customer Service Specialist.
"In the absence of clearly-defined goals, we become strangely loyal to performing daily trivia until ultimately we become enslaved by it." - Robert Heinlein


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